Resume

Founder at Inshirah & Product Master
Jan 2022 - Present

• At Inshirah, providing Product and Project management support from Ideas to Success.
• Served 5 clients and teams and continuing collaboration.
• In each company I worked with, I started by focusing on finding Why, How, and What.


• At Product Master, helping the product management community the way I received help.
• Supporting through 1:1 and some team sessions offline. Platform coming soon.
• Writing on LinkedIn and Medium.

Product Manager at Solactivy
Jan 2024 - Present
Lisbon, Portugal (Remote)

• Consultancy.
• Framework decision-making and execution.
• Conducting market research and competitor analysis to evaluate product vision and strategy.
• Initiating stakeholder collaboration, understanding the vision, translating high-level requirements into development-friendly requirements, and preparing all supporting documents.
• Collaborating with designers during the design phase to visualize the idea with a strong UI and improved UX.
• Promoting an Agile mindset, resolving conflicts, and leading cross-functional teams.
• Facilitating Scrum artifacts and ceremonies, while also supporting as a Scrum Master.
• Owning the product backlog and refining it with the team.
• Motivating the team and fostering openness to receive feedback through Sprint reviews, Sprint retrospectives, and 1:1 meetings.
• Generating reports to measure both product and team performance.

Scrum Master at Tikweb
Oct 2022 - Nov 2023
Århus, Middle Jutland, Denmark (Remote)

• Led 7 Scrum teams of 3 to 9 people, focusing on enhancing team productivity.
• Improved workflows and processes, instilling an Agile mindset across the organization.
• Served as an Agile Coach, fostering a self-organizing and self-motivated team environment.
• Collaborated closely with the Product Owner to create a well-defined product backlog.
• Removed impediments and barriers to keep the Scrum team on track.
• Facilitated Scrum artifacts, sprint planning, sprint reviews, and sprint retrospectives to maintain progress.
• Developed sprint backlogs from the product backlog.
• Applied the Definition of Ready and Done to ensure clear expectations and transparency.
• Implemented Scrum and educated the team.
• Practiced servant leadership to motivate the team, fostering optimism to boost team spirit.
• Applied lean thinking and avoided micromanagement.

Scrum Master at Slikekspressen
Oct 2022 - Nov 2023
Århus, Middle Jutland, Denmark (Remote)

At Tikweb, one of my notable achievements was the development of SlikEkspressen, a Denmark-based product with a Shopify site, consisting of three mobile apps and two full systems related to candy sales. This product has achieved significant success, ranking 9th in the food and beverage section of the Danish app store. Here’s what I accomplished:

• In September 2023, during one of the weeks, our B2C turnover was 47% higher than the previous week and 74% higher than the same week in 2022.
• I was part of a growth team based in Denmark, where I contributed to business expansion efforts.
• As a Scrum Master, I helped the team adopt an Agile mindset, resolve conflicts, meet commitments, and achieve sprint goals.
• By implementing Agile practices and facilitating Scrum ceremonies, I enhanced team productivity and removed impediments to progress.
• Additionally, in collaboration with the Product Owner, I actively participated in product backlog grooming with the client and made data-driven decisions to improve product features and user experience.
• I conducted Agile tests to ensure that user stories met the acceptance criteria.
• I created resource and budget plans according to the project's financial constraints.

For your reference:
Shopify site
App
You can view the Product Owner/Client feedback on LinkedIn

Scrum Master at Vutal
Jan 2023 - Nov 2023
Århus, Middle Jutland, Denmark (Remote)

At Tikweb, I have been working with the Vutal team since its inception. Here, I served as the Scrum Master, collaborating closely with the Product Owner and helping the team manage the product development process.

The Product Owner, who was also a key stakeholder, had limited availability, so I stepped in to support and guide him. Key contributions include:

• Together with the team, I analyzed the problems they aimed to solve for users and identified scalable solutions. Then, I led requirement meetings with stakeholders, discussing the product, the problems to be addressed, and their business goals.
• We defined the minimum viable features for the product, after which I created a feature list and prepared the product backlog with the team.
• I collaborated with the Product Owner to groom and refine the backlog.
• I documented the product and educated the Product Owner about our processes.
• I communicated the use case requirements to the product designer and assisted in creating prototypes.
• I helped the Product Owner draft epics and user stories for the team. I worked closely with the team to refine epics, user stories, and acceptance criteria, and I created user flow diagrams to ensure the team understood the stories clearly.
• I enforced the Definition of Ready (DOR) and Definition of Done (DOD) to maintain transparency and clarity in requirements.
• We shared the roadmap with stakeholders and developed release plans, obtaining their confirmation at every stage.

Additionally, I facilitated key Scrum events, including sprint backlog grooming, sprint planning, daily Scrum, backlog refinement, sprint reviews, and sprint retrospectives. I also resolved blockages and impediments, encouraging the team to be self-organized and self-motivated.
In August 2023, we successfully released version 1.0.0 of the product.

Salesforce Scrum Master at Salient
Oct 2022 - Jan 2023
Stockholm (Remote)

It was one of my teams from Tikweb:

• Implemented Scrumban, Kanban, and Scrum according to the team's needs.
• Facilitated collaboration between the Salesforce team and the Dev team, ensuring smooth cross-platform coordination.
• Worked with 5-7 teams to deliver value and ensure no blockages.

Sharing one of the conflict experiences from Salient, where I worked with 3 teams: the Salesforce team, the Backend team, and the Mobile team. It was often that the SF team and the backend team had conflicts related to API development. The main issue was that the backend team wasn't developing the API according to the SF team's requirements. Here's how I handled it:

• I conducted 1:1 meetings with each team member.
• Performed a root cause analysis.
• Discovered that the root cause was unclear requirements, so I established a simple communication channel to ensure everyone was on the same page, promoting transparency.
• I asked the SF team to prepare a sample JSON format to clearly express their requirements. This allowed the backend team to develop the API following the desired format.
• These steps helped reduce confusion and conflicts between both teams.

Scrum Master at Routii
Oct 2022 - Aug 2023
Århus, Middle Jutland, Denmark (Remote)

The first team I started with at Tikweb was Routii, a mobile app for tourists and travelers. Phase 1 was struggling with poor UX and limited features.

• As a Scrum Master, I discovered that the Product Owner lacked experience, so I conducted market and competitive analyses to better understand the real issues.
• I gathered data and worked with the team to analyze it and create a plan for Phase 2.
• I learned more about the users through both user and client feedback. Using this data, I built User Stories and User Flows to guide the team.
• Together with the Product Owner and team, we created the product backlog. From Product Backlog Refinement to Sprint Backlog Refinement, Sprint Planning, Scrum, Sprint Meetings, Reviews, and Retrospectives, we continued the work in this structured way.

Project Coordinator at Workspace InfoTech Limited
Dec 2020 - Oct 2022
Nikunjo 2, Dhaka, Bangladesh (Onsite)

• Led 5 Scrum teams of 3 to 9 people, with cross-functional teams, to generate ROI and enhance the team's productivity.
• Played a pivotal role in transitioning all teams into truly Agile entities.
• Developed and analyzed functional specifications, requirements, and created user stories with a feature list.
• Enforced SCRUM practices to increase team productivity.
• Educated the team on SCRUM methodologies.
• Managed Scrum processes, sprint planning, and the developer team.
• Developed and maintained productive working relationships with project owners, business functions, software developers, vendors, and other project stakeholders. Guided the team on resources, requirements, tasks, dependencies, deliverables, risks, and other issues throughout the life of the project.
• Achievement: Best Team Award 2021.

Product Owner & Scrum Master at Merchaint
Mar 2022 - Oct 2022
Singapore, Singapore (Remote)

On behalf of Workspace InfoTech Limited, I worked as a Product Owner and Scrum Master,

• Coordinated with the Product Manager to create the product backlog with the proper requirements.
• Developed the sprint backlog from the product backlog.
• Created user stories, user flows, and SRS for the product.
• Initiated Scrum artifacts, sprint planning, sprint reviews, and sprint retrospectives to keep the team on track.
• Removed impediments and educated the team on Scrum to enhance productivity and adaptability.
• Achieved both the sprint goal and product goal in Phase 2.

Product Owner & Scrum Master at Real Acquisitions
Jan 2021 - Oct 2022
Houston, Texas, United States (Remote)

On behalf of Workspace InfoTech Limited, I worked as a Scrum Master,

• Improved product UX and features by following the product strategy for 600+ users and enhancing the product.
• Implemented SCRUM and educated the team.
• Achieved success in feature launches across 300 counties in the USA, targeting 3,000+ users by 2022.
• Prepared and validated data while maintaining third-party vendor relationships.
• Completed technical tasks as part of project maintenance.
• Enhanced world-class features like a PDF editor, Chrome extension, anti-scraping tools, and more to outperform our competitive platform.

Scrum Master at Flowcite
Feb 2022 - April 2022
Düsseldorf, Nordrhein-Westfalen (Remote)

On behalf of Workspace InfoTech Limited, I worked as a Scrum Master:

• Coordinated among clients, team, and management.
• Managed Scrum, executing the project with the team.
• Developed new UX and features for 4,000+ users and targeted new universities and students in 2022.

Product Manager at iDream
April 2021 - Jun 2021
Sydney, NSW (Remote)

On behalf of Workspace InfoTech Limited, I worked as a Product Manager,

• I conducted requirement engineering for Phase 1, coordinating with clients, the team, and management.
• I prepared feature lists, user stories, use case diagrams, and project plans.

Product Manager at Monezsoft
Dec 2020 - Dec 2021
Laval, Quebec, Canada (Remote)

On behalf of Workspace InfoTech Limited, I worked as a Product Manager, which involved playing the roles of Product Owner and Scrum Master since the actual Product Owner was not very experienced.

• Enhanced requirement engineering and created user stories, functional requirements, and feature lists.
• Developed Phase 1 using Kanban to target 30+ sites and thousands of users.
• Identified defects, conducted mobile app testing, and raised issues.

Product Management & Software Engineering at Self Employed
Jan 2020 - Nov 2020

Developed and experienced something

• Omnifood (Restaurant site)
• Ristorante con Fusion with Angular & Bootstrap
• Live cricket score app with Angular
• And more

Software Engineer Intern at Battery Low Interactive
July 2019 - Oct 2019
Baridhara, Dhaka, Bangladesh (Onsite)

• Gathered and analyzed client requirements; based on these requirements, I maintained and updated websites for clients like Mantrust Group, Tex Bangladesh, and Nasco Agro.
• Requirements were gathered and analyzed for different clients, mainly Dailycricket and SpeedCare.
• Managed the planning and development of design and procedures for software implementation.
• Built functional front-end web applications using Angular 6 (TypeScript-based). For responsive UI design, I used Angular Material and Angular Flex-Layout.
• Created and implemented a mobile-first approach to designing and developing responsive websites using the Front End Web UI Framework – Bootstrap 4.
• Created a responsive website for the client named Supergroup.